Saturday, August 31, 2013

BPN 1656: WSA Grand Jury 2013 in Tallinn, Estonia (5)

Saturday, 31 August 2013 | CLOSING OF CONFERENCE
09:30–11:30 Closing plenary & feedback, Conference Centre
11:30-12:00 Coffee break , Conference Centre
12:00-15:00 Writing of Jury Evaluation Reports, , Conference Centre
* 2-3 Reports/ Jury Member
13:00-14:00 Lunch Hotel restaurant
16:00 Arab E-Content Award Plenary, Conference Centre (subset jury)
16:00 Sightseeing hop-on-hop-off bus tour around Tallinn

Sunday, 01 September 2013 | DEPARTURES

Friday, August 30, 2013

BPN 1655: WSA Grand Jury 2013 in Tallinn, Estonia (4)

Friday, 30 August 2013
09:00–11:30 Business Breakfast, Tallinn Technopol Startup Incubator
* Presenting development trends in each category and development in certain country/region by the assigned jury member)
*Networking
* Bus leaving from hotel at 09:00
11:45-12:45 Visit to the Government Offices & e-cabinet
* greeting from the Prime Minister Mr Andrus Ansip
* Bus leaving from Government Offices for Conference Centre Hotel at 12:45

13:00-15:00 Plenary Round 2 Presentation of Products and Voting for Winners Categories 3 & 4, Conference Centre
15:00-16:00 Lunch Hotel restaurant
16:00-17:45 Plenary Round 3 Presentation of Products and Voting for Winners Categories 5 & 6, Conference Centre
17:45-18:15 Coffee break , Conference Centre
18:15-20:00 Plenary Round 4 Presentation of Products and Voting for Winners in Categories 7 & 8, Conference Centre
20:30 Dinner hosted by the Ministry of Economic Affairs and Communications and the Estonian Information System´s Authority meeting in the lobby at 20:15 Restaurant MEKK

Thursday, August 29, 2013

BPN 1654: WSA Grand Jury 2013 in Tallinn, Estonia (3)

Thursday, 29 August 2013 | Grand Jury and e-Estonia B2B Seminar at the Conference Centre of Sokos Viru Hotel
8:30-10:15 Online Jury 2nd Round, 4 Panels with 2 Categories, evaluating the short listed products
10:45-12:30 Online Jury 2nd Round 4 Panels with 2 Categories, evaluating the short listed products
11:00-11:30 Coffee break
12:30-14:00 Preparing 8 Nominations for each category for the voting
14:00-15:00 Lunch Hotel restaurant

e-Estonia seminar & B2B
15:00-16:00 The e-Estonia story by Taavi Kotka, Deputy Secretary General – ICT
16:00-16:30 eGovernance Academy's experiences from the world by Mr. Hannes Astok
16:30-17:45 World-cafe-style B2B with Estonian ICT companies
17:45-19.00 Networking dinner Hotel restaurant
19:15 -21:15 Plenary Round 1 Presentation of Products and Voting for Winners in Categories 1+2
21:15 -21:30 Coffee break
21:30-… Preparation for Business Breakfast

Wednesday, August 28, 2013

BPN 1653: WSA Grand Jury 2013 in Tallinn, Estonia (2)

Wednesday, 28 August 2013 | Arrival of WSA Grand Jury and Welcome troughout the day
Arrivals

19:30 Reception by The Austrian Ambassador Ms Renate Kobler, Austrian Residence
-        Renate Kobler, Austrian Ambassador to Estonia
-        Prof. Peter A. Bruck, WSA Chairman
-        Taavi Kotka, Deputy Secretary General - ICT of The Estonian Ministry of Economic Affairs and Communications

21:30 Welcome Plenary, Presentation of Modus, Rules at the Conference Centre, room Grande 1


Tuesday, August 27, 2013

BPN 1652 : WSA Grand Jury 2013 in Tallinn, Estonia (1)

The World Summit Award organisation is ready to gather in Tallinn (Estonia) for its Grand Jury session of the sixth edition of the World Summit Award (WSA). There has been an online selection establishing the shortlist to be considered. Now the final five place are being decided upon in Grand Jury sessions. Besides Grand Jury duties, the WSA Grand Jury will be in sessions with Estonian organisations and visit the Business Accelerator Technopol and the site of the Estonian government, famous for its e-cabinet.

WSA Grand Jury Chair & Moderator
Prof. Peter A. Bruck, Chairman of WSA Board of Directors, Austria
WSA Grand Jury Members
Christian Rupp, Spokesperson e-Gov Digital Platform, Austria
Witman Hung, President iProA, China

Mihkel Tikk, Head of The Department of State Portal, Estonian Information Systems Authority, Estonia

Dorothy Gordon, DG, Ghana-India, Kofi Annan Centre of Excellence, Ghana
Osama Manzar, Founder and CEO, Digital Empowerment Foundation, India
Anne Shongwe, CEO and Founder, Afroes, Kenya
Manar Alhashash, Secretary General Kuwait e-Award, Kuwait
Nibal Idlebi, Chief of the ICT Applications Section at UN-ESCWA, Lebanon
Ieva Zilione, Director, Information Society Development Committee under the Ministry of Transport and Communications, Lithuania
Jak Boumans, Managing Director, Electronic Media Reporting, Netherlands
Marta Tomovska, Deputy Minister, Ministry of Information Society and Administration
Macedonia, Anya Sverdlov
Managing Director, Actis Wunderman, Russian Federation
Mustafa Khan, Director of Center of excellence for Research and Development , Yesser, Saudi Arabia
Jasna Matic, Special Adviser for Competitveness and Knowledge Economy , Ministry of Finance and Economy, Serbia
Ralph Simon, CEO & Founder: Mobilium International; Chairman Emeritus & Founder: Mobile Entertainment Forum – Americas, USA/UK
Madanmohan Rao,  Chief Researcher Mobile Monday, Singapore/India
Chitranganie Mubarak, Senior Programme Head, e-Society Programme, ICTA, Sri Lanka


  
 
 

Wednesday, August 14, 2013

Update BPN 1649: E-books in the Netherlands

Update article Google starts e-book sales in the Netherlands (5)

14 August 2013
Dutch eBook Sellers Mandated to Provide Customer Data to Anti-Piracy Agency

 

Update BPN 1649: e-books in the Netherlands

Update article Google starts e-book sales in the Netherlands (5)

14 August 2013

Presently more than 75 per cent of the Dutch e-books are DRM-free. This comes down to 8400 titles. Now the publishers still get another chance to move from DRM to DRM-free before September 1, 2013.

Most publishers will have DRM-free titles, but in the distribution things might be different. Bol.com and bruna.nl deliver e-books DRM-free, but with a digital watermark against piracy. E-books, distributed by Apple’s iBookstore and Kobo, still carry DRM. Also Google, since last month a new player on the Dutch e-book market, adds DRM to the e-books sold.


Saturday, August 10, 2013

BPN 1651: On the ethics and law for robots

I am fascinated by the new area opening up on the rights of robots. So far I have not thought about it that much. But it is interesting to explore the area of ethics and law for robots. This is really different ethics from the course I took at Notre Dame Seminary in New Orleans, La. (USA) in 1968. It looks like exploring a completely new terrain in ethics and law. It is not about ethics and law intended for humans, but do humans behave ethically over against robots and do robots have rights.
 
I have become interested in this field as my dear friend Christy Dena has been awarded Australia’s first ever digital writing residency to explore robot ethics at Queensland University of Technology's using high-end technology suites like The Cube, the world-leading, large scale, high-definition interactive display environment. She will be the creator of a project called Robot University.
 
This is the Facebook message she published today.

 
Tomorrow morning (in Australia), I'll be on ABC radio talking a little about my "Robot University" project. The session is in interesting exploration of robots and their rights. The recording, and transcript, are online now.


The broadcast company ABC has put out this blur for advertising the radio broadcast:

Seattle-based Peter Remine is ready for the day when robots become so intelligent they start demanding their rights. In fact, he’s even formed an organisation in preparation for that time. It’s called the American Society for the Prevention of Cruelty to Robots.

It might seem far-fetched at this stage, but robot ethics and the law is a growing field of study. It’s about their rights, it’s about our ethics and it’s also about liability.

The broadcast lasts 29 minutes and can be listened to or downloaded.

Friday, August 02, 2013

Update BPN 1646: e-books in the Netherlands

Update article Google starts e-book sales in the Netherlands (2)

1 August 2013

Recent GfK market research shows that of all Dutch language titles only 12 per cent is available as e-book. This is most likely a reason why the e-book market in the Netherlands is slow.

In the first half of 2013 e-books had a turn-over of 3,5 per cent of the total book sales. Last month another source claimed 4,1 per cent. Last year the percentage was 2,4.

In the first half of 2013 almost 800.000 e-books were sold in the Netherlands, good for 7,6 million euro; on average 9,50 euro per e-book. More than 80 per cent came out of fiction, while only a little bit more than a quarter of all Dutch language fiction titles are available as e-book.

Sunday, July 28, 2013

BPN 1650: Government becomes hacker

This morning I was on Dutch radio (program OVT of VPRO). Using a radio fragment as flash back in history on the subject of hacking, I was asked to comment. Exactly to date, 27 years ago, on July 28, 1986 two 17 years hacked the Dutch consumer system Viditel.

The two high school boys got into the system and were able to reach travel shops and banks. It was an innocent hack. These days sentences for hacks are high and persons behind Anonymous and Wikileaks are seen and treated as top criminals.

The interview was cut short by the actuality of the death of Barnaby Jack. This US hacker was a good guy, who loved to demonstrate how ATM spit out money at wish without using a card at hackers’ conventions. More recently he got involved in medical devices and and showed how sensitive these were. He was able to hack a pace maker and send 380 Volt through a virtual heart. He worked in computer security for companies like McAfee and IOActive.
 
Viditel
Barnaby Jack was only eight years old when the Viditel hack took place in the Netherlands 28 July 1986. Viditel was the first online consumer system which was launched in 1980 on 7 August by the Dutch PTT, copying the British Prestel system. It used a central computer , telephone line, telephone and adapted television set for sending and receiving information.

 
 
The Viditelcomputer was a GEC 408 2 with an internal memory of 384Kb and had six disc units of 70Mb, good for 60.000 videotex pages.  The system could serve 192 concurrent users (something a present ISP would be unable to serve his clients with).

In 1986 the Viditelsystem was hacked by two boys, 17 years old. The hack was reasonably simple, no rocket science, no logarythms. You just call up people who have Viditel, tell them that you are representatives of the Dutch PTT and ask them for their access codes and passwords. The trick is still used by people representing themselves as Microsoft representatives who want to help you speeding up your PC.

It was not the first time the Viditel system was being hacked. IN 1983 it had been already hacked from London by Hugo Cornwall, alias Peter Sommer, the author of Hacker’s Handbook published in 1985. Hugo Cornwall visited an exhibition at which Prestel and Viditel were demonstrated. By carefully checking the finger movements of the British Telecom employeer, he was able to figure out the access code and password. Before the end of the day Higo Cornwall had penetrated the Dutch system. In fact it was not too difficult to crack the system, as the operator send on passwords by fax for everyone to be seen.

Hacking in the eighties
Hacking started with getting into the telephone system. One of the persons who did dthis was Susan Headley in 1977. Hacking the telephone system was partly a sport, partly a way to avoid telephone ticks tobe paid. From 1980 onwards computers were the subjects of hacks. An early example was the breaking into a live television broadcast by the BBC about computers, during which a small poem was projected on the screen.

This incident was rather innocent, but by 1984 more tseps wer made. The Hamburg based Computer Chaos Club (CCC) hacked the BTX system, the German counterpart of Prestel and Viditel. The hackers succeeded to enter a bank’s system and put in a routine which generated an access from the bank’s account to a CCC page every three seconds. As the page had been valued on 10 DM the CCC made 134.000 DM (roughly 75.000 euro). The bank had claimed before that the system was absolutely safe to use. The CCC showed that the bank’s BTX system could ruin any customer. The next day after publication the money was returned to the bank.

In the UK Prince Phillip’s e-mail box on Telecom Gold was hacked. The hackers were able to detect the safelty level of the Prince and discovered that the password consisted of the code 1234.

In the Netherlands also computers were being hacked. Jan Jacobs, a free-lance journalist, made contact from his study at home with the Government’s Institute for Health and Environment, RIVM. Jacobs was able to look into confidential medical dossiers of patients and many other data. An amateur hacker had lended the access code and password to the journalist.  

In the same year two Delft students penetrated into the network of the PTT with 14 connected computers. Names of bad paying clients, secret numbers, but also telephone numbers of private people, companies and government institutions became public. The students, encouraged by Bob Herschberg, professor operating systems, did not have bad intentions and only were willing to show the leaks in the system. Soon after this hack the Dutch government started a commission to research cybercriminality.

Criminal hackers
By the end of the eighties things became more serious. Hacking became ambivalent. You had ethical hackers and criminal hackers. It was shown by a group of hackers who accessed computers of the US government and companies for access codes and passwords. Once they had these codes they started to sell them to the Russian KGB. This was seen by Germany and the USA as cybercriminality.

In the late eighties and the beginning of the nineties criminal hacking could not be prevented. Police statements on hacking still were type on old fashioned typing machines. Even now criminal hacking is difficult to prevent as so many parties, choices and mistakes are involved. The Dutch organisation for computing the public transport ticket organisation chose for a low level security. Within no time the system was cracked. Besdies you can secure a system, but theer are always people who will transfer their codes to complete strangers. In order to fight this habit you will have to start an awreness campaign.   

Government as hacker
Hacking computer was a playful business beginning 1980. But with the banking incident in Hamburg in 1984 and the cybers espionage in 1989, hacking was beyond innocence. Hacking was more difficult to discern into ethical and criminal hacking by the day.  And as government is using various information systems, data can be compared and systems linked with each other. As such the systems can be used to spy and check on citizens. Whistle blowers like Assange, Manning and Snowdon have demonstrated that governments are becoming hackers. This will put hacking into another and higher gear of the ethical dimension: criminal and political.

If you speak Dutch, listen to the interview.

Friday, July 26, 2013

BPN 1649: Google starts e-book sales in the Netherlands (5)


Pirating of e-books in the Netherlands

Many publishers were afraid about the pirating of their e-book titles in the past. With reference to the music industry, they blatantly claimed financial damage from the pirating and download torrents. It is clear that there is piracy (copying e-books) and downloading from torrents for free. But by now there is some experience with piracy and this phenomenon is being quantified.

Pirating is not a phenomenon only related to the book publishing industry. Pirating has become a phenomenon in the music industry, movie and television industry as well as games industry. In all these sectors files have been shared, but with different experiences.

The music industry was the first industry to be confronted with piracy. When the Napster peer-to-peer file sharing was introduced in 1999, the music publishing and recording companies as well as the music collecting societies started to cry foul. But when iTunes and later Spotify came with their services it was clear that the business proposal (low prices and single or flat fee subscription) made a difference. In the Netherlands it can be said that for example Spotify with its flat fee subscription has decreased music piracy since 2008, according to the survey File sharing 2©12, Downloading from illegal sources in the Netherlands.

Interesting is also the conclusion that downloading or streaming from an illegal source usually comes  in third place. Purchasing physical formats in an offline or online store is still most common. In the Netherlands 69,0 per cent of the Dutch population had still bought at least one printed book offline or online. In the second place is free downloading or streaming of content from legal sources. In 2012 only 0,4 per cent of e-books were downloaded from an illegal source. Personally uploading purchased material is done by no more than 5 per cent of the Dutch population.

Not really surprising is the conclusion that for a substantial group of customers printed books and e-books are complimentary. Surprising is the conclusion that people who download e-books from illegal sources are also legal consumers of e-books. So legal and illegal e-book consumption is not mutually exclusive. People who are heavily in books are more inclined to download from an illegal source, but they also consume more legal content and pay for derived products.

Illegal e-book downloaders are also usually characterised as young men and less educated. The survey shows that in the case of books, the popularity of illegal content hardly declines with age up to 54. And yes men are more likely to use free legal sources and illegal sources than women. As for education no real statement can be made about that characteristic. Downloading from an illegal source , shows no significant correlation with the level of education.

By court order the file sharing site The Pirate Bay had to be blocked by the Dutch ISPs XS4ALL and Ziggo. The impression was given that by blocking the file sharing site the illegal downloading would diminish. However more than three quarters of the subscribers to XS4ALL and Ziggo had never downloaded from The Pirate Bay before the site was blocked. Of the remaining 23,8 per cent of XS4ALL and Ziggo customers about three quarters said the blockade had not affected their downloading habits and only 5,5 per cent said they now downloaded less or had stopped altogether.

 

Thursday, July 25, 2013

BPN 1648: Google starts e-book sales in the Netherlands (4)

The end of the e-reader

Overlooking the e-book landscape, there are some observations to be made and conclusions drawn. Two of the most dramatic conclusions are that the present e-reader will not have a long life and that the e-book will not remain just a pdf or digital word file with a black and white illustration.

The e-book started out on a mainframe computer as a digital file with words in capitals. E-books have grown along with technology of minicomputers and PCs as well as the (sub)notebooks. From 1985 CD-ROM was seen as a carrier for the digital book file. (The German software company Dataware used the slogan: Goodbye Gutenberg, Hello CD-ROM in 1987). In 1991 Sony started to  store books on minidisks and by 1997 the e-readers were launched amongst others by Franklin with the Rocket eBook. This concept has continued so far, till in 2010 the iPad and Samsung Galaxy tablet came around. This has led to a range of e-book delivery through internet:
- streaming through internet;
- storage of digital file on PCs as well as (sub)notebooks;
storage of digital files on customised e-readers;
storage of digital files on tablets.

Of these four ways of delivery the e-readers look to be losing the game in more than one sense. The e-book has on e-readers a pdf and e-pub format. The e-readers have either an e-Ink  screen or a TFT display. The stored file basically contains static information consisting of text and sometimes illustrations in black and white. In comparison with tablets which can play colour graphics, video and music, these devices are multifunctional. In comparison this means that tablets will be the winners as storage as well as streaming media for e-books (used by Dutch public libraries). So the end of e-readers is nigh.

E-readers are not only at the end of their life cycle because of their limited functionality (storage of digital file, black/white screen, special screen for reading in sunlight). But E-book will also develop from storing static information files into text files with moving graphic illustrations and movie fragments. And for this purpose tablets will be used.

In the World Summit Award competitions we have seen at least three e-book projects of the next generation to come: Hiboo, Rooftops at dawn and Oz Book.

From France comes Hiboo, books to explore. Hiboo is a collection of digital books for teenagers on the iPad. Each book is chosen according to editorial choices based on travel, adventure and fantasy. The approach is to offer tools for reading, an immersive environment, an interactive edge and community-based solutions for a new reading experience. 
 

From Hungary comes Rooftops at dawn - literative walk. The product, an application is a mixture of an book, a city walk and an exhibition experience – brought to you on location. The interactive urban walk provides a new way to experience classic literature as well as to experience the city as never before, along with being able to discover parts of local history embedded into a new digital framework.

From Lithuania comes the Oz Book.  “Oz Book”  is an interactive book for both children and the entire family, based on L. Frank Baum’s original novel The Wonderful Wizard of Oz. Sixty interactive illustrations featuring beautiful scenes, vivacious music, and special sound effects let children feel the spirit of the adventurous journey to Emerald City, together with all the engaging characters. By lighting candles in the dark, the child finds the sneaky Wizard, helps Scarecrow to whisk angry crows away, or sees Emerald City with green glasses. Powered by a realistic physics engine allowing fast content accessibility, the award-winning Oz Book features a user-friendly interface, magnificent particle simulations, accelerometer and aquatic and/or fire effects, as well as a memory game and magic pictures that come to life as users touch or tilt the iPad. OzBook can be accessed in four different languages including English, Lithuanian, German and Russian.

These are three examples of what is to come. No longer static text dictates the file ; no longer technology dictates storage; but now the interactive storyline and interactive assets will offer a range of opportunities. They will range from a fiction story illustrated with interactive drawings to texts with movies. Non-fiction e-books will become apps containing a storyline with interactive multimedia assets based on a timeline. With this new push the traditional e-reader, based on e-Ink technology, will disappear, while interactive apps take their place.   

Update 27 July 2013
I just saw the rendition of a classic children's tale: The Winds in the Willow. Produced for the iPad, this classic tale has been released by UK-based innovator of digital books BeyondTheStory® as part of its +Book range. Narrator Stephen Fry introduces readers to each chapter and reads selected extracts of the adventures of Mr Toad, Ratty, Mole, and Badger. In addition, colourful animations connect the reader to the wonderful world of the riverbank and Toad Hall – a world loved by many for more than one hundred years. BeyondTheStory®, which built its unique app platform in the UK, has a string of enhanced e-books with the revised version of Kings and Queens by David Starkey, binging to life two thousand years of Britain’s monarchy; the award-winning Anne Frank – The Diary of a Young Girl.


 

Wednesday, July 24, 2013

BPN 1647: Google starts e-book sales in the Netherlands (3)

 
No e-readers for the public library
 
Google will offer reading e-books which will be streamed in the near future. Google will find the Dutch public libraries on its way, as they are going to lease books.

Dutch public libraries, organised in the Bibliotheek.nl Foundation (BNL), have been talking for a long time to set up an e-book platform. It has taken a long time to position themselves as to the technical facilities, but also to get contracts with Dutch publishers.

The Dutch public libraries will lease e-books, but these will not be downloadable and will be unfit to be read on e-readers like Kindle, Bebook, Sony Ereader and Kobo. The books will be streamed and will be readable on laptops, desktop computers and tablets.

The Dutch publishers are not too keen to support the project, afraid as they are of cannibalising their print and e-book market. So the WPG Publishers Group will offer 1000 titles by the autumn, but the titles will be at least one to ten years old. But it is a nice selection from the canon of the Dutch literature, a spokesperson for the company noted. However Bibliotheek.nl has already more agreements with other Dutch publishers for leasing e-books through the library network.

The Dutch publishers will get compensation from the public libraries for digitising printed books to e-books, enough to cover the initial costs and they will receive on top a variable sum, according to the number of e-books leased.  

Public libraries are famous for lending books at a low annual charge. However e-books will not be covered by this annual charge. Library members will have to pay a surcharge of 20 euro a year and will be allowed to lease for that amount 18 e-books.

Ahead of the large platform, Bibliotheek.nl is already offering the members of the utch public libraries a holiday app for 50 e-books, available online, smart phones and on tablets, distributed by iTunes and Google Play Store.

Tuesday, July 23, 2013

BPN 1646: Google starts e-book sales in the Netherlands (2)

The big question is of course: Will the arrival of Google Play Store have much impact on the Dutch e-book market? In order to answer this question, we will have to look at the Dutch market for e-books.





Short history of e-readers: Sony EBG (1993; above left); Franklin Rocket eBook (1997; above right); iLiad (2006; below left); Bebook Neo (2010; below right). Pictures © Collection Jak Boumans

It has taken quite a while before the Dutch publishers and readers accepted e-books. The first Dutch e-books on mini-disks were produced for the Sony EBG in 1993. In 1997 the internet distribution was started. And with the sales of the e-Ink screens such as the Iliad of iRex from 2006 onwards, a new round started. By 2010 Dutch publishers started to get serious about e-books. Sony with its e-readers has been a driver in this new wave, while Kobo is now an upcoming favourite. And the turn-over of the e-books can now be measured.

The sales curve started in 2011 with 1,3 per cent of the total book sales. In 2012 e-books were good for 2,5 per cent of the total sales of physical and e-books together. In 2013 the market share is growing to 4,1 per cent.  

In this e-book market Bol.com, part of the large food and non-food retailer Albert Heijn, sells 10 per cent in digital copies of all Dutch book sold. The web shop has also sold tens of thousands of Sony e-readers since May. Also the largest bookshop chain Polare (a new combination of Selexyz and the rams distributor De Slegte) registers 4,5 per cent of its online turn-over. 

However the Dutch e-book market is a dwarf in comparison with English language countries like the US, Canada and UK. France is doing slightly better than The Netherlands, while Germany is on the same level as the Dutch market. As said before France has a competitive advantage as  its VAT is in the lower bracket, much to the chagrin of the European Commission.

It should also be noted that the acceptance of e-books in a country is not a question of acceptance by the readers only. Of course there are many ink addicts and they will only get smaller in numbers over the years. But also the publishers are still hesitant. They know the trade of printed books which have a fixed price in The Netherlands as well as many European countries.  Besides they see e-books still as cannibalisation of a cultural product. And of course, they are afraid of the pirating.

So operating from Luxembourg, having the advantage of a favourable VAT bracket, and serving the rest of fragmented Europe will be interesting for international companies like Amazon, iTunes and Google Play Shop.  Local retailers can play a part in this, but they will mainly get their turn-over out of print books.

But looking at the market of e-books, there are still three questions to be answered:
- E-books from the library;
- How long will the e-book still exist;
How is the acceptance growing or translated how many e-books are pirated.

Stay tuned for the next posting. Or, if you can't wait, send in your messages about the end of the e-book and pirating.

Update 1 August 2013
Recent GfK market research shows that of all Dutch language titles only 12 per cent is available as e-book. This is most likely a reason why the e-book market in the Netherlands is slow.

In the first half of 2013 e-books had a turn-over of 3,5 per cent of the total book sales. Last month another source claimed 4,1 per cent. Last year the per centage was 2,4.
In the first half of 2013 almost 800.000 e-books were sold in the Netherlands, good for 7,6 million euro; on average 9,50 euro per e-book. More than 80 per cent came out of fiction, while only a little bit more than a quarter of all Dutch language fiction titles are available as e-book.
 

Monday, July 22, 2013

BPN 1645 : Google starts e-book sales in the Netherlands (1)

Google sells e-books in the Netherlands
 
 
Google was already present in Europe, mainly in the larger states like UK, France Germany and Italy. Now Google has launched Books on Google Play in nine more European countries: The Netherlands, Denmark, Sweden, Finland, Greece, Hungary, the Czech Republic, Poland and Romania.

The Dutch now have another channel to buy e-books from. So far they had the choice of local distributors like e-Books, Bol.com, the logistics book centre CB and the channels from abroad such as Amazon and iTunes.

Foreign channels for downloading e-books are not always the favourites of the Dutch. It is a hassle with credit cards, while orders through the Dutch channels can be handled through iDEAL, a direct banking channel. Despite cooperation with CB, Google Play Store is still handling orders through credit cards from Luxembourg.

Google Play Store offers the full international portfolio but has a range of 1000 Dutch e-books through CB, which has the major Dutch publishers in its database: WPG, Lannoo, Prometheus and House of Books. Interesting is to know what percentage the Dutch publishers offer to Google Play Store and what is the difference with Amazon. Of course Google Play Store has the advantage over its competitors of it wide copyright free collection.

For Europe Google Play Store operates from Luxembourg. This has its advantages. Contrary to printed books, which are surcharged with 6 per cent Value Added Tax, e-books so far are officially surcharged with the VAT in the higher bracket. As an e-book is part of an electronic service, it is put in the higher bracket. In the Netherlands it surcharged with 23 per cent. In France and Luxembourg, the VAT is following the VAT lower bracket of respectively 5,5 per cent and 3 per cent, much to the chagrin of the European Commission. So, Google Play Store operating from Luxembourg, is benefitting from this low VAT rate, as well as the Dutch customers having compared the prices of Dutch language e-books. A book like NW by Zadie Smith was for sale at Bol.com for 11,99 euro, but is available at the Google Play Store for 8,15 euro.

The books can be read in Google apps for Android and iOS. Besides they can be downloaded and stored in e-readers, PC,  tablets and mobile telephones. Google does not offer yet leasing books and reading books through Google. Once offered, you will need support for your browser from JavaScript. Google Play Store will also lease books in the future.

First negative comments have come on the usability. The American company does not understand the differences in languages and represents them indiscriminately in search results and listings; so you will find a list of results with French, Dutch and German results ad random. Also sorting on price is impossible for the time being.

With the arrival of Google Play Store e-book distribution channel a more competitive climate will arrive among the international (read US) players: Amazon, iTunes and Google. They all have differentiated USPs, products and prices. So it will be interesting to see which store will become the European darling. Local distributors will have their local advantages, but will have hard competition when it is for foreign e-books.
 
Big question will be: will Google Play Store have any impact on the Dutch e-book market? Stay tuned for our next posting.


Wednesday, July 10, 2013

5 more days to apply for the World Summit Youth Award.... ‪#‎TakeAction‬ ‪#‎WSYA
 
 
 
Last days to apply to the World Summit Youth Award 2013. Submit your projects before July 15th and win a trip to Sri Lanka. #TakeAction http://bit.ly/fMQqlI

Sunday, July 07, 2013

BPN 1644: The Switch to Internet in The Netherlands (5)

How did the sudden switch to internet come about

Since the beginning of new media in the Netherlands at least five online technologies had been introduced and by 1997 only internet combined with e-mail had survived as proper online media, disregarding the one way television Teletekst service and CD-ROM as packaged bandwidth.






 
 







Illustration 2: Online technologies available in the Netherlands from 1980 onwards (Illustration produced by Chris Driessen Desktopping; Leiden, The Netherlands)

Commercial videotext services from 1980 till 1997 had only attracted 350.000 occasional users; however internet gathered almost a million users by the end of 1996. And within less than five years only three online technologies were left of the six, with only internet and e-mail as two way technologies. The technologies had gone through a wormhole, a term used in the Startrek TV series for a disturbance of the time/space-continuum.


Illustration 3: The wormhole of  technologies in The Netherlands (Illustration produced by Chris Driessen Desktopping; Leiden, The Netherlands)
 


So the question can be posed: what did internet have that videotext for example had not? Was it the technology of internet, the organisation of the services or the demography of the internet population or a combination?

- Technology of internet. When internet was introduced by 1991 the technology was not embraced by the telephone companies. They were busy promoting the seven layer OSI model. Internet technology however was originally embraced by university computer centres. So why did it spread fast? One of the explanations could be the disruptive technology theory by Clayton Christensen[i] . This Harvard professor observed that new technologies could wipe out great existing. He posed that big firms like IBM developed new technologies in line with the wishes of the clients. This leads to incremental and costly innovation. When another firm comes on to the market with a technology in the same field but more limited and less costly, a switch might set in. IBM in the seventies and beginning eighties was known for its room filling mainframes. It introduced in 1981 the PC which started to cannibalise the mainframe market. But also other companies started to develop PC’s and won the battle from IBM, which eventually sold its PC business to the Chinese company Lenovo. The same development started to show with internet. While the settled telephone companies were busy with their OSI seven layer model, the academic world was busy with their TCP/IP protocols, which turned out to be cheaper and more practical. So by 1993 TCP/IP started to succeed the OSI seven layer model on the Dutch academic network. From 1995 TCP/IP became a common standard in telecom.

- Organisation of the providers and services. The first online systems such as ASCII databases and videotex services started in the strict hierarchical systems. Dumb and intelligent monitors were linked to a mainframe or mini-computer. Then the distributed systems came en vogue and Bulletin Board Systems started to spread among amateurs. This lead to community usage of the BBS’s. One of the most famous ones was The Well, The Whole Earth 'Lectronic Link, best known for its fora, which was started in 1985 by Steward Brand and Larry Brilliant. The organisation of the BBS’s was not hierarchical, but more directed to virtual communities. Howard Rheingold , the guru of the virtual community, was in fact triggered by The Well. The free organisation of the The Well mirrors the later organisation of the internet. The Well happened in the USA. To a certain extent, a less hierarchical organisation of an information service could be seen in the French variant of the videotext systems. The Teletel/Minitel organisation was less hierarchical than the British Prestel organisation, which was being run by the British Post Office (BPO). The BPO controlled every aspect of the Prestel service from the network, the technology, the information service, the keyword administration, the marketing, the collection of subscriptions and fees and the marketing. The French PTT with Teletel/Minitel was more a network and technology provider, an information provider of the telephone directory as well as financial administrator. An information provider had more freedom in terms of running and marketing his service. - ASCII databases and videotext services could be seen as the digital equivalent of the printed media: information was going from the publisher to the reader. With internet this changed to interactivity between the publisher and reader and users amongst themselves.

- Demography. From 1980 there were two types of online services in The Netherlands: ASCII databases and videotext services. ASCII databases were seen as for business and scientific professionals. Videotex was seen as a Volkswagen, for traders and consumers. BBS’s were for computer amateurs. The number of new media users grew slowly, but with the CD-ROM it became interesting contentwise to buy a PC . However online users did not grow proportionally to the number of PC users.
On the other hand Dutch students were using PCs more than ever and in computer courses were required to have a PC of their own. Besides the Dutch academic network SURFnet started to play a role in teaching and research with free access to the network and network resources such as e-mail and access to libraries. They experienced problems when they finished their study and got a job in society. They no longer had automatically free access. So they became a thriving force to link to internet for business and in their private environment. With information providers such as XS4ALL, Euronet, Planet Internet and World Online coming up from 1994 onwards a new generation of experienced users was born. By 1996 the milestone of the first 1 million users was reached.  In 1995 internet users between 20-70 years formed 48 per cent of the internet users and 71 per cent of all internet users had online experience of less than 1 year.

Conclusions of this archaeological work can only be that:
a.      Internet was a disruptive technology for ASCII databases, videotext services and BBS’s;
b.      Contrary to the hierarchical organisation of ASCII databases and videotext services, internet
stimulated virtual communities;
c.      The academic environment trained students in the use of digital media and particularly internet.
d.      Dutch business and consumers caught on in the slipstream;
e.      It is clear that internet was a disruptive technology, which crept in through the universities and especially the university network and prepared students as precursors of internet for Dutch society.


[i] Christensen, Clayton (1997), The Innovator’s Dilemma. Harvard Business School Press.

Instalment 1: The Switch to Internet in The Netherlands