Showing posts with label Tropag. Show all posts
Showing posts with label Tropag. Show all posts

Friday, December 20, 2013

BPN 1674: From trade literature to toilet paper

Although the sun is shining, it is today a sad day in Amsterdam. Today, the library of the Royal Tropical Institute will close. The last books - several thousand of titles: doublets, journals and written publications, mainly in English and Dutch - can be sorted and taken along. Then comes the old paper merchant who will takes the remains to recycle. The collection was already cruelly torn apart and components moved to other collections ranging from the prestigious Bibliotheca Alexandrina in Egypt to the Knowledge and Documentation Center for Medical History in a small Dutch fishery village, Urk. That is the irrevocable end of the KIT Information & Library Services (ILS).

In the second half of the eighties of last century, I dealt with the ILS department of KIT. I was working at the newly founded Society for Information Services ( MIS ), which became active in 1986 and mainly worked in the market of electronic publishing. In their portfolio was CD-ROM. In 1987 the company produced the first test disc of the Legal Database Kluwer Datalex. Further, the company produced in 1988 several CD-ROMs amongst others KIT Abstracts for the Royal Tropical Institute, the CD-ROM version of the online database TROPAG & Rural (Tropical Agriculture) .

TROPAG is one of the oldest Dutch online databases with abstracts of official publications and so-called grey literature on tropical agriculture in Africa, Asia , the area of ​​the Pacific and Central and South America. The database was created from a magazine in which the summaries of articles from scientific journals were published. The texts were put in the graphic company Samsom Publishers. Here, in the second half of the seventies, the texts were already stored into a computer with a paper punch tape. Once the text was saved, there was a magnetic tape ready to be sent ​​by snailmail to host computers (servers, they are called now),  at that time the U.S. information services Dialog, SDC, and BRS. The database was included in the portfolio of the Dutch host organisation Samson Data Systems (SDS) for a short period (1981-1983).

However, online was costly and certainly for the developing countries. The telecom connections were also a major technical obstacle for those countries. Using the online database was not an overwhelming success. However, the advent of the CD-ROM in 1984 offered a different perspective for a text database. Although PCs with CD-ROM drives were not readily available in abundance in the second half of the eighties, the KIT ILS department, headed by Hans van Hartevelt, placed more CD-ROM players than there were available in the Netherlands from 1987 onwards. MID was commissioned to produce the text CD–ROM.. Since the CD-ROM production software was still in its infancy, the production and especially the mastering took longer than expected. But when the diffulties were overcome the CD - ROM went all over the world.

The TROPAG & Rural file still exists, but is now part of the CD-ROM portfolio of CAB International and available online with Wolters Kluwer daughter OVID. TROPAG & Rural will be a painful reminder of the rich stream of literature, while the last remaining books and magazines will be recycled to toilet paper.

Friday, July 05, 2013

BPN 1642: The Switch to Internet in The Netherlands (3)

Commercial online services and offline products

The year 1980 was a very prosperous year for the new media in The Netherlands as Kluwer commercialised its legal database and the Dutch PTT launched its videotex service under the name Viditel. Both services were the first commercial online services in The Netherlands. They grew slowly but also experienced a slowdown, when CD-ROM for textual and numerical databases was introduced. 

Database services
On April 1, 1980 Kluwer launched its legal database. Predictions were made about the number of its users. Kluwer knew the legal market for its print products and could make a cautious calculation. With 4000 lawyers distributed over 1200 offices, let alone the government officials, the prospects were good; certainly with the future lawyers who would use the assistance of a computer. Making it a profitable service was a long haul, but possible[i].

The launch of the Kluwer Legal Database, triggered the production of a number of databases. When in 1988 the first inventory of online databases, either originally produced or foreign online databases sold in The Netherlands, was produced, the amount came up to 60[ii]. Attempts were made to establish information services, nationally and internationally. In 1982 Building & Townplanning, started working in the construction sector; however the service went bankrupt in 1995. In the same year the publisher ICU started up the international information service Samsom Data Service with maritime databases MARNA and SHIPDES and other databases by Dutch and foreign information providers. The service was killed in 1984 due to the economic climate. In 1990 another attempt was made to start up a national information service  by merging the national governmental computer centre to be privatised RCC with the private database service IVEV, bringing governmental databases together with business databases such as marketing, environmental and news ones into the Informatiebank. But by 1994 the plug was pulled out due to the economic recession and the absence of a feeling about internet.

E-mail services

The ASCII information services usually had no e-mail service alongside. E-mail services were exploited as separate services. Computer companies like IBM and GEC had e-mail services, also for third parties such as Easylink and Low Cost Linking. The Dutch PTT also launched an e-mail service, based on Dialcom software. This service had e-mail software aboard, but also database software to store newsletters. The Dutch PTT experimented in 1984 with the service named Memocom within its own organisation and with journalists reporting from the European Soccer Championship. By 1987 commercial initiatives were developed such as a newsletters for Dutch people abroad, which was distributed by fax,  and a daily computer newsletter by VNU, following the example of its sister publication IDB Online in London .

Videotex figures

Viditel was launched on August 7, 1980. Before its launch the project manager Ruiten had already forecasted a 100.000 subscribers by 1985. Asked on what research this figure was based, he pointed to the figures for the German equivalent Bildschirmtext. This service was predicted to have 1 million users by 1985; given that the population of Germany was five times the population of The Netherlands, the amount of subscribers would be 200.000, yet he chose the safe side of 100.00. But with no market experience in the online field the figures turned out to be completely wrong. After the first experimental year only 3.000 subscribers had joined the service and 130 information providers were presenting their products and services on the service. The television manufacturers got blamed, the PTT blamed the information providers and the PTT was broadcasted too optimistic figures, while the press saw the service as one big advertisement board without distinctive content.

It was quite clear that a large scale base of subscribers had to be created by other technological infrastructures and trigger services such as the telephone directory. As The Netherlands was one of the densest cabled countries in Europe, a solution was sought in two-way cable.  A long-term experiment was created in the south of The Netherlands, the South-Limburg project, with the support of governments and VNU, but it failed miserably. A third attempt was made in 1988, which resulted in the service Videotex Nederland. Usually telecom technology as well as a hybrid technology (telephone line for commands and cable for information) were used, while users were not forced to take out subscription. The new marketing had some success; at its height in 1994 the amount of occasional users reached 350.000. But from that year onwards the user figures diminished.

CD-ROM

But also the online technologies got competition from CD-ROM from 1985 onwards. The silver disc turned out to be packaged bandwidth, an information carrier for textual and numerical databases with a low updating rate. Databases which had been online could now be exploited on a disc, which was cheaper than keeping them online. The Royal Tropical Institute distributed the agricultural database TROPAG online. But once CD-ROM was available it had an easier distribution worldwide on disc. And also Kluwer started to experiment with CD-ROM. The legal publisher saw possibilities to bring down the costs for the service by combining online for the timely updated information and the disc for the archived information. An April 1989 inventory of CD-ROMs produced in The Netherlands listed 27 productions[iii]. By 1997 CD-ROM had proven to be a packaged bandwidth solution and disappeared as a textual information carrier.

Professionalisation

By 1989 the new media had developed to a developing industry sector. Some 185 companies were full time active in new media and companies were specialising, amongst others in video and audio. Outlets for CD-ROMs were found through petrol stations and bookshops.  Around these firms other supply companies sprang up such as marketing and conference companies. Also education picked up new media; in 1988 the first course interactive media designer was started at an applied university. And insight into the industry sector and its revenue capacity came from the first marketing research exercises; by 1994 the turnover of the new media industry sector, exclusively of internet, was 360 million guilders ( 175 million euro).


[i][i] Boumans, Jak (1982): Geen eind aan boeken – wel aan het zoeken. Boekblad 7/5/1982
[ii] Boumans, J.M. and C.N.A. Molenaar (1988): Marketing Informatie Systemen en Elektronische Informatie Bestanden. Self-publishing.
[iii] NVI/Electronic Media Reporting (1989), Lijst van optische media projekten. NVI.


Instalment 4: The sudden silent internet switch