Showing posts with label e-government. Show all posts
Showing posts with label e-government. Show all posts

Monday, September 02, 2013

BPN 1658: WSA Grand Jury 2013 in Tallinn, Estonia (7)

Estonia is a fine European example of e-government. As it has a short constitutional history, its government could choose new opportunities without lugging its history along. So having written its constitution, the Estonian government started looking at new methods to conduct its way of governing. By August 8, 2000 the government held its first e-Cabinet session in its government house, Stenbock. The system was procured by the Government Office and provided by by four Estonian IT companies. In the meantime the system has become a usual feature.

The system is used for public consultations, inter-ministerial consultations, submissions of drafts to the Government and the Parliament. For the citizens and organisations it offers opportunities to add their comments to drafts and keep themselves informed on new drafts and changes. The system is also linked to the State Gazette.

The e-Cabinet system is used for preparing the sessions of Government, sharing documents and information with ministries and in preparation of meetings. The e-Cabinet is also used for the sessions of the Government. And naturally the system is used to keep the digital archives of relevant documents. Users of the e-cabinet are members of the Government and roughly 500  officials involved in the preparation of the decisions; each user category has distinct privileges.

The ministers can find in the e-Cabinet session agendas, agenda items and documents in digital form since 2000. The minister can read documents, summaries and decisions, but also mark positions and add comments to each agenda item. And sign documents, electronically.

You can ask of course why the e-Cabinet was needed? Has the governance improved? From the perspective of the government the movement of information on paper documents was slow. There was occasional disorder of documents and puzzles on various versions. Most agenda items were discussed, while they could have been hammered through with a few annotations. This all lead to long meetings of 4 to 5 hours or more. But this has changed now. There is early information on agenda items, fast and simple access to all documents needed. Pre-session voting by expressing opinions before the meeting. And no paper dossiers.
 
It is clear that the e-cabinet is not just software, but that it addresses processes. Things have changed and new questions have emerged and answered such as digital archiving, data protection, user privileges. Besides the information does not stand alone, but has to work together with other systems. But the problem of one or many comes up: too many information systems may become a major issue. But the lesson learned is: KEEP IT SIMPLE. As a spin-off of the use by the ministers , officials are using the system, but also the citizens and organisations.




The digital tools have changed over the years. In 2000  every minister had its desktop computer, as can be seen from the photograph of the first e-Cabinet session on August 8, 2000. Now each minister has a portable computer, as can be seen from a photograph taken on August 30, 2013. But this will soon be history too. Before the end of the year the ministers will answer to the principle of BYOD, bring your own device.

Of course the Esonian story sounds like a fairy tale. However in 2007 Estonia was subjected to a major cyberwar during a dispute with neighbouring Russia. This led the country to put together a ‘Tallinn Manual’ on how to defend against cyberwarfare.
 
The e-Cabinet is a success story. Coming from the Netherlands where we pride ourselves to be in the front of the digital movement, Dutch e-government can still learn a lot from Estonia. Of course we have an ID, the so-called DIGID, but we cannot sign documents using the digital ID. Of course we can take notice electronically of new legal proposals, however Dutch organisations and citizens cannot participate in the preparations or debates. The aim of this project was the development of an electronic e-participation system that enables citizens to submit ideas, discuss them and vote for them. It all started in June 2001 when the Estonian government launched a public participation portal named “Today I decide” (known under the Estonian acronym “TOM”). The TID+ project is inspired by the experiences with the TOM tool. The Dutch government meetings are still not completely digital; there is still a lot of paper involved.  But there are more differences. In Estonia they have 13 ministers for 1,4 inhabitants. In the Netherlands we have also 13 ministers, supported by 7 State secretaries, for 16 million citizens. In the Netherlands we abolished online voting as privacy was not guaranteed. In Estonia online voting facilities were implemented in Estonia in 2005, and accounted for a quarter of votes cast in the 2011 elections. Of course here the ID card is at the heart of the online voting. And no less than 95 per cent of the Estonian population files taxes online.


The e-Cabinet experience has a spin-off in the e-Governance Academy. The Estonians are now training officials in various countries in e-government such as Belarus, Haiti, Moldavia, Mongolia, Palestine and Tajikistan. The e-gov Academy also supplies master programs to universities. And the experience is also applied close to home in local and cross-border programs.  
 

Sunday, May 29, 2011

BPN 1565 World Summit Award Winners 2011 Category 1


"WSA - Turning the United Nations Targets on the Information Society regarding Local Content into Global Action towards the 2015 Review !"


Category 1: e-Government & Institutions

1014 e-Annual Report Estonia
1015 my cpf – CPF Service Transformation Singapore
1020 Empowering India India
1028 Tunisian Industry Portal Tunisia
1038 DigiD Netherlands



e-Annual Report, Estonia, Mr. Margus Mägi
URL:  http://www.egov-estonia.eu/xbrl
Description: In Estonia, entrepreneurs can submit annual reports in XBRL format via the e-reporting environment of the e-Business Registry Company Registration Portal. About 99% of more than 120,000 companies registered in Estonia use the new reporting environment. The created uniform e-reporting environment makes the entry and submission of data significantly more convenient for companies, as there is one specific place, form and way for submitting all required data. Furthermore, this way companies do not have to submit data to the public authorities twice, as they all get reporting data from the central system and this in turn means less red tape. The processing of business data became significantly quicker and easier, as the data can be processed immediately and are accessible to all interested parties both in the private and public sectors. XBRL format used for submitting annual reports is among the candidates for the W3C XML standard. The reporting feature corresponds to the WCAG AAA level.


Mycpf – CPF Service Transformation, Singapore, Producer: Central Provident Fund Board Singapore
URL:
http://cpf.gov.sg
Description: My cpf has revolutionised service delivery model of public service in Singapore. The closed engagement with the citizens, and innovative use of Infocomm Technology (IT), has resulted in a suite of retirement planning e-services customised according to the citizens’ life events, and accessible to all citizens regardless of their IT savviness. This "Different Strokes for Different Folks" approach serves the different retirement planning and IT maturity of citizens. To educate and empower an aging but increasingly sophisticated population to plan early for a secure retirement, interactive retirement planning tools and content are presented from their perspective. My cpf also caters to citizens at opposite extremes of IT savviness. For the IT savvy citizens, they can use new mobile and media channels. For the less IT savvy citizens, creative use of biometric, wireless and conventional e-services, often together with human touch,
ensures that they too can "Bridge the Digital Divide".

Empowering India, India, Liberty Institute
Description: Empowering India seeks to empower citizens with easy access to information about political parties, candidates and electoral constituencies, at national and provincial levels. The basic premise is that information promotes transparency in the democratic process, and allows citizens to hold their political leaders more accountable. A more responsive political process encourages citizens to actively participate in the largest democratic exercise in the world. Consequently, the primary focus of Empowering India is the citizen, who can actually contribute to making democracy meaningful, not just in form, but in substance. Currently, the website has detailed election results since 1977. It has also captured the background information filed by thousands of candidates who have contested elections at national and provincial levels since 2003. The information is provided in an easy to compare manner at the appropriate constituency level and also available for various analytical purposes.

Tunisian Industry Portal, Tunisia, Agency for the Promotion of Industry and Innovation
URL:
http://www.tunisieindustrie.nat.tn/
Description: The portal includes all the information you need to know about setting up a company, from the initial concept through strategic positioning studies for the various sectors, business plan and the role of support structures. It also gives a thorough review of financing possibilities, well as tax and financial incentives for new businesses, formalities for announcing your undertaking, and the legal steps for setting up a company and others services like (Overview of Tunisian industry- API products- A dynamic Industrial Data Base Enterprises Virtual Exhibition- on–line project declaration- Legal constitution of company on line – Enterprises incubators).
 

DigiD, Netherlands, Logius
URL:
http://www.digid.nl/
Description: DigiD has been developed for citizens and (representatives of) businesses as well as public administrations. All citizens with a citizen’s service number and a registration in a Dutch municipality can get a DigiD login code. All Dutch administrations offering e-government services can use DigiD. The only requirements are that an administration carries out a public task and is permitted by law to use the designated registration number (citizen’s service number).


BPN 1565

Thursday, February 01, 2007

Connected by broadband, slow in applications (1)

The Netherlands is in the top league of broadband connections and is always competing with Danmark, Sweden or Iceland in Europe. Yet the broadband connections are great, but in applications the Dutch lag behind. In order to amend this caveat, there is an association, called Netherland Broadbandland (NBL). This association is a public-private partnership (PPP), which wants to stimulate broadband applications in business and industry as well as government. Citizens get what they want, but shops and companies still lag behind, while the connections are there.

In order to stimulate broadband in business and industry as well as in government, NBLC sets up projects in various sectors and organises meetings. On Wednesday there was such a meeting, The Meeting of Minds. With lectures, demonstrations and debates people from the various sectors started to show lead projects to each other and debate the lack of progress.

The formal part of Meeting of Minds was opened by Mr Willem Vermeend, a former assistant secretary of state for finance and a fervent game player, while the keynote address was given by Mr Mark Frequin, a secretary general at the Ministry of Economic Affairs. Mr Vermeend started with a teasing blow, informing Mr Frequin, that Sweden had just opened an embassy in Second Life; the first country to start a virtual embassy, while The Netherlands could only whistle for it. Mr Frequin told the audience that The Netherlands was working on.

The remark gave him the opportunity to make clear to the audience that the Dutch have indeed fine broadband connections; this has been possible thanks to SURFnet, the academic network, which also influences the private sector. But in applying the business opportunities the Dutch have been lacklustre; this while ICT has been the most important growth factor for the country. But in many business and industrial sectors broadband does not come about because the sectors are fragmented, especially in the sectors of retail, health care and government. So what is needed is an upscaling of the broadband applications in the sectors.

This where NBL comes in and starts to form coalitions between government, institutes, sector associations and companies. Since 2005 NBL has started activities in retail in automotive and the leisure industry, in education and in health care. NBL has also undertaken a project in mobility.

In the next days I will pay attention to mobility, leisure industry, education, health care and government.

Blog Posting Number: 651

Tags: , , , ,